{"id":33427,"date":"2024-05-20T19:18:44","date_gmt":"2024-05-20T23:18:44","guid":{"rendered":"https:\/\/gcmsnotesrequest.ca\/?page_id=33427"},"modified":"2026-03-01T17:28:30","modified_gmt":"2026-03-01T22:28:30","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/gcmsnotesrequest.ca\/zh\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"33427\" class=\"elementor elementor-33427\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-433b3e65 elementor-section-full_width elementor-section-height-default elementor-section-height-default jltma-glass-effect-no sc_fly_static\" data-id=\"433b3e65\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-61ce3a26 sc_content_align_inherit sc_layouts_column_icons_position_left jltma-glass-effect-no sc_fly_static\" data-id=\"61ce3a26\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-79a5ff6 elementor-section-boxed elementor-section-height-default elementor-section-height-default jltma-glass-effect-no sc_fly_static\" data-id=\"79a5ff6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c9ac040 sc_content_align_inherit sc_layouts_column_icons_position_left jltma-glass-effect-no sc_fly_static\" data-id=\"c9ac040\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f75f7b sc_height_huge jltma-glass-effect-no sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"6f75f7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-24dc9de elementor-section-boxed elementor-section-height-default elementor-section-height-default jltma-glass-effect-no sc_fly_static\" data-id=\"24dc9de\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-08a50b2 sc_content_align_inherit sc_layouts_column_icons_position_left jltma-glass-effect-no sc_fly_static\" data-id=\"08a50b2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dd3ca5e jltma-glass-effect-no sc_fly_static elementor-widget elementor-widget-trx_sc_title\" data-id=\"dd3ca5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_sc_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div\t\tclass=\"sc_title sc_title_default\" ><h1 class=\"sc_item_title sc_title_title sc_item_title_style_default sc_item_title_tag\"\n\t\t\t><span class=\"sc_item_title_text\">Disclaimer, Terms & Conditions<\/span><\/h1><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6cb9a17 sc_content_align_inherit sc_layouts_column_icons_position_left jltma-glass-effect-no sc_fly_static\" data-id=\"6cb9a17\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-87b8ba6 jltma-glass-effect-no sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"87b8ba6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-1848cd2 sc_height_small jltma-glass-effect-no sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"1848cd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-374ae36 sc_height_small jltma-glass-effect-no sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"374ae36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fc296a jltma-glass-effect-no sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"5fc296a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5><strong>No Affiliation with the Government of Canada<\/strong><\/h5><p>By using the services of GCMS Notes Request, you agree to the following terms and conditions:<\/p><p class=\"\" data-start=\"271\" data-end=\"501\">GCMS Notes Request is a private service that, with explicit written consent, submits Access to Information and Privacy Act (ATIP) requests on behalf of clients to Canadian government institutions such as IRCC, CBSA, or CSIS.<\/p><p class=\"\" data-start=\"506\" data-end=\"793\">We act solely as authorized requesters under the Privacy Act for the purpose of obtaining a client\u2019s personal information. We do not offer any immigration advice or legal representation and are not authorized representatives as defined by Immigration, Refugees and Citizenship Canada (IRCC). GCMS Notes Request is not affiliated with any Canadian Government Agency.<\/p><h5><strong>Handling of Personal Information<\/strong><\/h5><p>We process and transmit personal information solely for the purpose of requesting immigration-related documents (e.g., GCMS notes or case files) from Canadian government institutions.<\/p><p>Documents received from IRCC, CBSA, or other agencies are delivered to you as-is, with no modification, alteration, redaction, or summarization.<\/p><p>All electronic files and sensitive information are securely stored and deleted after 25 calendar days from delivery to the client, unless legally required to retain them longer. GCMS Notes Request adheres to the Personal Information Protection and Electronic Documents Act (PIPEDA) for the collection, storage, and disposal of personal data.<\/p><h5><strong>Consent<\/strong><\/h5><p>By using our services, you grant GCMS Notes Request and its designated agents permission to act as your authorized requester solely for the purpose of submitting access to information requests on your behalf. This includes the use of your personal information and identification documents to prepare and submit formal requests, and to communicate with the appropriate Canadian government institutions as required.<\/p><p>Where legally required (e.g., for Privacy Act requests), you agree to complete and sign the required consent forms authorizing us to obtain your personal information from IRCC, CBSA or CSIS. If the required consent forms and documents are not received within 15 calendar days of placing the order, the request will be considered abandoned, and order will be cancelled.<\/p><h5><strong>Pricing and Payments<\/strong><\/h5><p>All prices listed on our website are in CAD and subject to applicable taxes. We reserve the right to update service prices without prior notice.<\/p><p>We accept payments via Visa, MasterCard, American Express, PayPal, Alipay, and Apple Pay. Alternate payment methods such as wire transfers may be arranged by request.<\/p><p>Payments are processed through secure third-party gateways. You agree to be bound by the terms and conditions of those providers during payment.<\/p><h5><strong>Refunds<\/strong><\/h5><p class=\"\" data-start=\"2978\" data-end=\"3062\">All transactions are <strong data-start=\"2996\" data-end=\"3014\">non-refundable<\/strong>, including but not limited to situations where:<\/p><ul data-start=\"3063\" data-end=\"3210\"><li class=\"\" data-start=\"3063\" data-end=\"3113\"><p class=\"\" data-start=\"3065\" data-end=\"3113\">The request is delayed by the government agency,<\/p><\/li><li class=\"\" data-start=\"3114\" data-end=\"3162\"><p class=\"\" data-start=\"3116\" data-end=\"3162\">A request is refused or returned by the federal agency, i.e. IRCC, CBSA or CSIS,<\/p><\/li><li class=\"\" data-start=\"3163\" data-end=\"3210\"><p class=\"\" data-start=\"3165\" data-end=\"3210\">Government processing timelines are extended,<\/p><\/li><li data-start=\"3163\" data-end=\"3210\">The order is abandoned, i.e. the client does not provide their required application details, signed consent form, and government-issued photo ID within two weeks.<\/li><\/ul><p class=\"\" data-start=\"3212\" data-end=\"3446\"><strong data-start=\"3212\" data-end=\"3226\">Exception: <\/strong>If a refund request is made before submission of the request to the relevant agency, we may issue a partial refund at our discretion, subject to a 20% administrative fee to cover handling and processing costs. All refund decisions are final and solely at the discretion of GCMS Notes Request.<\/p><h5><strong>News Disclaimer<\/strong><\/h5><p class=\"\" data-start=\"3574\" data-end=\"3595\">You acknowledge that the news content published on GCMS Notes Request website is authored by 3rd parties and regenerated by AI tools. GCMS Notes Request does not guarantee, vouch for or endorse any of its contents nor is responsible for them in any manner whatsoever. Please take all steps necessary to ascertain that any information and content provided is correct, updated, and verified. GCMS Notes Request hereby disclaims any and all warranties, express or implied, relating to the report and any content therein.<\/p><h5><strong>Legal Compliance &amp; Limitations<\/strong><\/h5><p class=\"\" data-start=\"3574\" data-end=\"3595\">You acknowledge that:<\/p><ul data-start=\"3596\" data-end=\"3923\"><li class=\"\" data-start=\"3596\" data-end=\"3640\"><p class=\"\" data-start=\"3598\" data-end=\"3640\">Our services are administrative in nature,<\/p><\/li><li class=\"\" data-start=\"3641\" data-end=\"3781\"><p class=\"\" data-start=\"3643\" data-end=\"3781\">We do not guarantee the release of records, which is subject to the discretion of the government institution under the applicable Act,<\/p><\/li><li class=\"\" data-start=\"3782\" data-end=\"3923\"><p class=\"\" data-start=\"3784\" data-end=\"3923\">We are not authorized immigration representatives under IRCC rules, and do not provide representation or advice in legal or immigration matters.<\/p><\/li><\/ul><p class=\"\" data-start=\"3925\" data-end=\"4017\">You are responsible for ensuring the information you provide to us is accurate and complete.<\/p><h5><strong>Disputes<\/strong><\/h5><p>We aim to resolve all concerns amicably and in a timely manner. If a dispute arises out of or in connection with our services, the parties agree to pursue resolution through negotiation or an alternative dispute resolution process before initiating legal action.<\/p><p>These terms are governed by and interpreted in accordance with the laws of Ontario, Canada. Any disputes will be subject to the exclusive jurisdiction of the courts of Scarborough, Ontario, Canada.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-46401fa scheme_default elementor-section-boxed elementor-section-height-default elementor-section-height-default jltma-glass-effect-no sc_fly_static\" data-id=\"46401fa\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c092271 sc_content_align_inherit sc_layouts_column_icons_position_left jltma-glass-effect-no sc_fly_static\" data-id=\"c092271\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2cf1176 jltma-glass-effect-no sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"2cf1176\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7e0624 sc_height_huge jltma-glass-effect-no sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"a7e0624\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Disclaimer, Terms &#038; Conditions No Affiliation with the Government of Canada By using the services of GCMS Notes Request, you agree to the following terms and conditions: GCMS&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-33427","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms &amp; Conditions | GCMS Notes Request<\/title>\n<meta name=\"description\" content=\"Review the terms and conditions for using GCMS Notes Request, including service disclaimers, data handling policies, pricing, refunds, and dispute resolution.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gcmsnotesrequest.ca\/zh\/terms-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms &amp; 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